Helpful answers Drop Down menu. View answer in context. Dec 11, PM in response to Goodstar In response to Goodstar Hi Goodstar, I understand that you are unable to download apps because after you enter your Apple ID password, it just shows you the "Get" button again.
I'm happy to provide some help for this issue. I recommend first forcing the App Store to close, and then restarting your iPhone: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support Restart your iPhone, iPad, or iPod touch - Apple Support If you continue having this issue, make sure that you do not have any outstanding billing issues that could prevent you from downloading new apps: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support And sign out of your Apple ID and back in again if this isn't the case.
Tap [Your Name]. Tap your Apple ID. Tap Sign Out. If you are one of them, don't worry, it is a common problem that can be fixed in many ways. On this page, all the workarounds are listed below. So go step by step until you address the issue. Now, run App Store to download apps to check the problem is solved or not. If you find " cannot connect to App Store " on your device screen when you are download and install apps, fix it first. If you're using cellular data or Wi-Fi and have issues with app downloading, try to connect to another Wi-Fi network.
To check the Wi-Fi connection, try watching a video from the Internet. Get help if the Wi-Fi is not working. If the app fails to download or update, you can try deleting the app and reinstall directly. The iOS Restrictions disables certain features of the iPhone, including the ability to download apps. It only takes a minute to sign up.
Connect and share knowledge within a single location that is structured and easy to search. When I select the existing one and fill in my account information it closes the pop up window and starts to download the app indicated by the circle starting to turn but after one second it goes right back to the 'get' button.
When I try to download it again it all goes to square one. İt has been driving me nuts! İts like a vicious circle! Make sure that your date, time, and time zone are correct. My settings were correct. I had turned my phone off and on several times. I really wanted to avoid doing a reset. So I've escaped it for now.
This worked for me for free apps. Go to your setting, change your language to some other than your default one, let it respring and after that change back to your default language.
After that it should be ok again. Whenever there is strange behaviour that doesn't seem to resolve itself, this tends to indicate that the device is hung up with respect to the sequence of steps that it needs to complete.
To force the device to take a fresh start at doing the task, you should restart the device. A solution to many strange iOS problems is to back up and restore the device.
I saw this issue on an iPad before, and could find no solution besides restoring it. I'm having the same issue and I'm pretty sure it started with the last iOS update. One workaround I've found has been to purchase the app from iTunes on my computer. You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.
Contact Apple Support for assistance. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download. Restart your iPhone or restart your iPad.
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